Pegasus Mail and Mercury Technical Support System Frequently-Asked-Question List Resources (This list last amended on 25 Dec 2000) Frequently-asked-question lists (FAQs) are regularly-updated files that compile the most common questions, problems, solutions and tips we encounter for a variety of issues related to Pegasus Mail and Mercury. You can retrieve these FAQ lists at any time by sending any mail message to the e-mail address associated with the FAQ you want to retrieve. The subject and body of the message you send are ignored and you will not receive any kind of personal reply. Most modern mail programs will recognize the URL format used below and allow you simply to double-click on the FAQ you want to send it a message. Example: if you want to receive the FAQ for Pegasus Mail for Windows, you would send a message to the address: mailto:faq-winpmail@pmail.gen.nz Summary of available FAQ e-mail addresses (The last modification date for each faq is listed in brackets): > FAQ's for support: mailto:faq-support@pmail.gen.nz - A list of the available sources of Pegasus Mail-related help (15 Jul 1999) mailto:faq-usergroup@pmail.gen.nz - Information on Pegasus Mail-related mailing lists (10 Jun 1999) mailto:faq-consortium@pmail.gen.nz - The consortium is our top level of support for organizations who want to get the most out of the products we offer. (16 Oct 2000) > FAQ's for each available program: mailto:faq-version@pmail.gen.nz - Information on current versions (15 Oct 2000) mailto:faq-pmail@pmail.gen.nz - FAQ's for Pegasus Mail for DOS (15 Oct 2000) mailto:faq-winpmail@pmail.gen.nz - FAQ's for Pegasus Mail for Windows (WinPMail) (15 Oct 2000) mailto:faq-mac@pmail.gen.nz - FAQs for Pegasus Mail for the Macintosh (15 Oct 2000) mailto:faq-mercury@pmail.gen.nz - FAQs for the Mercury Mail Transport System (10 Jul 1999) mailto:faq-merc32@pmail.gen.nz - FAQs for Mercury/32 (Mercury for Win32 systems) (25 dec 2000) mailto:faq-wsendto@pmail.gen.nz - FAQs for WSENDTO.EXE (Pegasus Mail "send to" and "mailto" handler) (23 Oct 2000) > FAQ's for manuals and orders: mailto:faq-orders@pmail.gen.nz - Information on current order status (continually updated) mailto:faq-manuals@pmail.gen.nz - Ordering/pricing info for Pegasus Mail manuals (15 Jul 1999) [ This FAQ is for those who wish to order Multi-User manual sets ] mailto:faq-suorder@pmail.gen.nz - Ordering info for single-user WinPMail manuals (15 Oct 2000) > FAQ's on various subjects: mailto:faq-wpmsetup@pmail.gen.nz - Information on how to setup Pegasus Mail with WINSOCK (15 Oct 2000) mailto:faq-spam@pmail.gen.nz - Information on Pegasus Mail and spam (bulk unsolicited commercial e-mail) (14 Jul 1999) mailto:faq-futures@pmail.gen.nz - Information on upcoming versions and developments (25 Jun 2000) mailto:faq-y2k@pmail.gen.nz - Information on Pegasus Mail's "Year-2000" compliance (20 Nov 1999) mailto:faq-isp-info@pmail.gen.nz - Information for ISPs and Network Administrators interested in distributing Pegasus Mail and in its automatic configuration options. (13 Jul 1999) mailto:faq-syswide@pmail.gen.nz - Information on creating system-wide items (15 Oct 2000) mailto:faq-trumpet@pmail.gen.nz - Using WinPMail with Trumpet Winsock and SLIP by Paul Steele (1995). mailto:faq-internet@pmail.gen.nz - Guidelines for connecting to the Internet (13 Jul 1999) * A brief document offering an overview of the principal methods of connecting to the Internet; useful for new users. mailto:faq-os2@pmail.gen.nz - Using Pegasus Mail with IBM's OS/2 system (14 Jul 1999) mailto:faq-udg@pmail.gen.nz - Using user-defined gateways with Pegasus Mail (25 Jun 2000) > To get the latest version of this faq: mailto:faq@pmail.gen.nz - This list (25 Dec 2000) === Please mail any errors and omissions in this faq to: tech-support@pmail.gen.nz ===